About cookies

On 1st July 2011, changes were made to the Law on Electronic Communications (2003:389). This means that when you visit a website, you may need to explicitly agree to the website's use of cookies.

Some cookies are necessary for alfakassan.se to operate effectively and these have already been saved temporarily onto your computer. They will, however, be deleted as soon as you close your web browser. Cookies are also used on Alfa-kassan's website to ensure that visitors receive a better user-experience.

You will, therefore, need to permit the storage of cookies on your computer in order to be able to use the site in the way in which we've intended.

Contact us


Our e-services

You can easily contact us through our e-services. 

  • Mina sidor
    Use Mina sidor if you want to apply for benefits or if you already receive benefits from us. You can also contact us and send your documents via Mina sidor.
  • Min anslutning 
    Use Min anslutning if you already are a member at Alfa-kassan. You can also contact us via Min anslutning.

Telephone and e-mail

Call us or send us a mail if you have any questions about the unemployment insurance fund. 

Telephone number: 0771 - 55 00 99
Opening hours Monday - Friday: 9-16
Opening hours the day before a public holiday: 9-12

June 20th - Sept 2nd our Customer Service is closed between 12-13

Our e-mail address is post@alfakassan.sePlease notice that questions about your personal application can only be answered via our e-services.

Our offices

Alfa-kassan Sundbyberg
Löfströms allé 5 

Alfa-kassan Ljusdal
Bokhandlargränd 8

Alfa-kassan Hemse
Färgerigatan 2

Alfa-kassan Borås
Åsboholmsgatan 6

Post address

You can send your documents to the address below. Your unemployment benefit card should be sent to the address printed on it.

FE 69
930 88 Arjeplog

EU/EEA-country or Switzerland

If you have been working in an EU/EEA-country or Switzerland you can apply for unemployment benefits through our e-service Mina sidor. Once we have registered your application, you will receive a message from us with information about any additional documents you have to submit.  

If you have been working in an EU/EEA-country or Switzerland and you do not have an electronic ID, you can send a message to ees@alfakassan.se. State the country you have been working in and for how long you have been working there.

Please do not state your Swedish personal identity number or co-ordination number, or attach documents with sensitive personal data, in the e-mail. Due to the ongoing situation, our response time is longer than usual.

Updated: 2022-06-20


Log in

Mina sidor

This is where you who are receiving benefits from Alfa-kassan can get an overview of your benefits and your coming payments.

Min anslutning

This is where you will find information about your registration with us, and the fees you have paid in, etc.


Send all your forms, documents and certificates to the following address:
FE 69
930 88 Arjeplog