You can easily contact us through our e-services.
- Mina sidor
Use Mina sidor if you want to apply for benefits or if you already receive benefits from us. You can also contact us and send your documents via Mina sidor.
- Min anslutning
Use Min anslutning if you already are a member at Alfa-kassan. You can also contact us via Min anslutning.
Telephone and e-mail
Call us or send us a mail if you have any questions about the unemployment insurance fund.
Telephone number: 0771 - 55 00 99
Opening hours Monday - Friday: 9-16
Opening hours the day before a public holiday: 9-12
June 20th - Sept 2nd our Customer Service is closed between 12-13
Our e-mail address is email@example.com. Please notice that questions about your personal application can only be answered via our e-services.
Löfströms allé 5
You can send your documents to the address below. Your unemployment benefit card should be sent to the address printed on it.
930 88 Arjeplog
EU/EEA-country or Switzerland
If you have been working in an EU/EEA-country or Switzerland you can apply for unemployment benefits through our e-service Mina sidor. Once we have registered your application, you will receive a message from us with information about any additional documents you have to submit.
If you have been working in an EU/EEA-country or Switzerland and you do not have an electronic ID, you can send a message to firstname.lastname@example.org. State the country you have been working in and for how long you have been working there.
Please do not state your Swedish personal identity number or co-ordination number, or attach documents with sensitive personal data, in the e-mail. Due to the ongoing situation, our response time is longer than usual.