Mina sidor and Min anslutning
You can use our e-service Mina sidor or Min anslutning if you wish to apply to receive a benefit or if you wish to join Alfa-kassan.
You can also use the in-built e-mail service to contact us. Select the most appropriate subject of your message from the list on the left-hand side of this page. You can also use the links in this list if you wish to register a change of address or order a new benefit card (tidrapport).
Send all your forms, documents and certificates to the following address:
930 88 Arjeplog
NOTE! Your benefit card should be sent to the address printed on it.
You can also visit your nearest branch to get any help you need.
Alfa-kassan in Sundbyberg
Löfströms allé 5
Book a meeting
Alfa-kassan in Hemse
8am - 3pm
Alfa-kassan in Ljusdal
09.00am-12.00am and 13.000pm-14.00pm
Alfa-kassan in Borås
9am - 12am
The day before public holiday out opening hours are between 8am - 12am.
You can speak with our customer service personnel by telephone; ring 0771-55 00 99.
Our telephone hours are Mon - Fri 8am - 4pm.
25 June - 17 August our telephone hours are
Mon - Fri 8am - 12am and 1pm - 4pm.
The phone queue to customer service is generally longer on mondays and tuesdays. If you want to avoid long phone queues you can visit Mina sidor or Min anslutning.
You can always contact our customer service by sending a message to email@example.com. If you are intending to apply for unemployment benefit send a message via Mina sidor. If you are a member at Alfa-kassan send a message via Min anslutning.
If you have been working abroad and are intending to apply for unemployment benefit from Alfa-kassan, you must send an email to firstname.lastname@example.org with your contact details and state in which country you have been working. It is important that you contact us as soon as you can.