About cookies

On 1st July 2011, changes were made to the Law on Electronic Communications (2003:389). This means that when you visit a website, you may need to explicitly agree to the website's use of cookies.

Some cookies are necessary for alfakassan.se to operate effectively and these have already been saved temporarily onto your computer. They will, however, be deleted as soon as you close your web browser. Cookies are also used on Alfa-kassan's website to ensure that visitors receive a better user-experience.

You will, therefore, need to permit the storage of cookies on your computer in order to be able to use the site in the way in which we've intended.

Contact us

You can use our e-service Mina sidor or Min anslutning if you wish to apply to receive a benefit or if you wish to join Alfa-kassan.

You can also use the in-built e-mail service to contact us. Select the most appropriate subject of your message from the list on the left-hand side of this page. You can also use the links in this list if you wish to register a change of address or order a new benefit card (tidrapport).


Post address

Send all your forms, documents and certificates to the following address:

Alfa-kassan
FE 69
930 88 Arjeplog

NOTE! Your benefit card should be sent to the address printed on it.


Visiting addresses

You can also visit your nearest branch to get any help you need.

Alfa-kassan Sundbyberg
Löfströms allé 5 

Visiting hours Monday - Friday: 10-14
The day before public holiday our opening hours are 8-12

Alfa-kassan Ljusdal
Bokhandlargränd 8

Visiting hours Monday - Friday: 9-12

Alfa-kassan Hemse
Färgerigatan 2

Visiting hours Monday - Friday: 8-15
The day before public holiday our opening hours are 8-12

Alfa-kassan Borås
Åsboholmsgatan 6

Visiting hours Monday - Friday: 9-12


Personal service

You can speak with our customer service personnel by telephone 0771-55 00 99

Telephone hours Monday - Friday: 8-16
The day before public holiday our opening hours are 8-12

The phone queue to customer service is generally longer on Mondays and Tuesdays. If you want to avoid long phone queues you can visit Mina sidor or Min anslutning.


General inquiries

You can always contact our customer service by sending a message to post@alfakassan.se. If you are intending to apply for unemployment benefit send a message via Mina sidor. If you are a member at Alfa-kassan send a message via Min anslutning. 

If you have been working in an EU/EEA-country or Switzerland and are intending to apply for unemployment benefit from Alfa-kassan and have any questions, you can send an email to ees@alfakassan.se with your contact details and state in which country you have been working. 


Updated: 2020-03-12


Shortcuts

Log in

Mina sidor

This is where you who are receiving benefits from Alfa-kassan can get an overview of your benefits and your coming payments.

Min anslutning

This is where you will find information about your registration with us, and the fees you have paid in, etc.

Address

Send all your forms, documents and certificates to the following address:
Alfa-kassan
FE 69
930 88 Arjeplog