About cookies

On 1st July 2011, changes were made to the Law on Electronic Communications (2003:389). This means that when you visit a website, you may need to explicitly agree to the website's use of cookies.

Some cookies are necessary for alfakassan.se to operate effectively and these have already been saved temporarily onto your computer. They will, however, be deleted as soon as you close your web browser. Cookies are also used on Alfa-kassan's website to ensure that visitors receive a better user-experience.

You will, therefore, need to permit the storage of cookies on your computer in order to be able to use the site in the way in which we've intended.

Important to give the right information

It is important that you give us the right information when you apply for benefit. Log on to Mina sidor and double check that the information you have given is correct. If you are uncertain, call our customer service and we can help you.

When you apply for benefit from us, at the same time you provide information about how much you have worked, how much work you have the possibility -to work and whether you are receiving compensation from another source. We rely on the information you give being correct. This means that Swedish unemployment insurance is based on a relationship of trust between you and your a-kassa.

If you do not provide the right information or fail to advise us if the information changes, this could be considered to be gross negligence or intent. If it is wrong, this may mean that you must pay back the benefit that you have received. You could also lose your right to benefit and be reported to the police.

Remember therefore that you must always inform us if any changes occur to your situation. If you start to work full time or part time, for example, or commence studies, take parental leave or become ill, it is important to tell us as quickly as possible. And you must tell us no later than 14 days after the change of circumstances.

The benefit card (tidrapport) is the basis for benefit

The benefit card is the basis that we use for paying you benefit. It is therefore important that you fill in the right information. If you work and receive benefit at the same time, we compare your benefit card with information we receive from your employer. Remember to also report the hours you have worked overtime or been on call. Days that you received benefit for, such as when signed off sick or on parental leave, must also be reported.

Our customer service is open from 08.00 to 16.00 and can help you if you are uncertain about what information you need to give us.


Updated: 2017-11-20


Shortcuts

Log in

Mina sidor

This is where you who are receiving benefits from Alfa-kassan can get an overview of your benefits and your coming payments.

Min anslutning

This is where you will find information about your registration with us, and the fees you have paid in, etc.

Address

Send all your forms, documents and certificates to the following address:
Alfa-kassan
FE 69
930 88 Arjeplog