It is important that you give us the right information when you apply for benefit. Log on to Mina sidor and double check that the information you have given is correct. If you are uncertain, call our customer service and we can help you.

When you apply for benefit from us, at the same time you provide information about how much you have worked, how much work you have the possibility -to work and whether you are receiving compensation from another source. We rely on the information you give being correct. This means that Swedish unemployment insurance is based on a relationship of trust between you and your a-kassa.

If you do not provide the right information or fail to advise us if the information changes, this could be considered to be gross negligence or intent. If it is wrong, this may mean that you must pay back the benefit that you have received. You could also lose your right to benefit and be reported to the police.

Remember therefore that you must always inform us if any changes occur to your situation. If you start to work full time or part time, for example, or commence studies, take parental leave or become ill, it is important to tell us as quickly as possible. And you must tell us no later than 14 days after the change of circumstances.

The benefit card (tidrapport) is the basis for benefit

The benefit card is the basis that we use for paying you benefit. It is therefore important that you fill in the right information. If you work and receive benefit at the same time, we compare your benefit card with information we receive from your employer. Remember to also report the hours you have worked overtime or been on call. Days that you received benefit for, such as when signed off sick or on parental leave, must also be reported.

Our customer service is open from 08.00 to 16.00 and can help you if you are uncertain about what information you need to give us.