About cookies

On 1st July 2011, changes were made to the Law on Electronic Communications (2003:389). This means that when you visit a website, you may need to explicitly agree to the website's use of cookies.

Some cookies are necessary for alfakassan.se to operate effectively and these have already been saved temporarily onto your computer. They will, however, be deleted as soon as you close your web browser. Cookies are also used on Alfa-kassan's website to ensure that visitors receive a better user-experience.

You will, therefore, need to permit the storage of cookies on your computer in order to be able to use the site in the way in which we've intended.

Processing time

Processing time is the time it takes us to examine and make a decision on your application for benefit, subject to receiving complete documentation from you.

We process all applications in turn from the date we receive them. We are now processing applications from September.

Processing time

Processing time is the amount of time that elapses between registering as a jobseeker with the Swedish Public Employment Service on your first day of unemployment and the date on which you receive a decision regarding your application for unemployment benefits.

In August the processing time for applications for basic unemployment benefits was 14 weeks, and the processing time for applications for income-related benefits was 12 weeks.

To make sure your processing time is as short as possible:

  • Check that your contact details are entered correctly.
  • Complete and submit your unemployment benefit card. The benefit card is one of the documents we need in order to make a decision on your case.
  • Complete all your tasks on your To Do list via our Mina sidor e-service.

If you have any questions or comments, you can send a message directly to to us via Mina sidor.

Updated: 2019-09-19


Log in

Mina sidor

This is where you who are receiving benefits from Alfa-kassan can get an overview of your benefits and your coming payments.

Min anslutning

This is where you will find information about your registration with us, and the fees you have paid in, etc.


Send all your forms, documents and certificates to the following address:
FE 69
930 88 Arjeplog